Privacy Policy

Effective Date: September 09, 2024

Last Updated: September 09, 2024

“GAYANI BABA” is a brand under CRAFTFOX TECHNOLOGIES PRIVATE LIMITED. CRAFTFOX TECHNOLOGIES PRIVATE LIMITED (www.craftfoxtechnologies.com) (“CRAFTFOX TECHNOLOGIES” or “Company”), takes the protection of your personal data seriously. We respect your privacy and assure you that any information provided by you to our Platform is protected and will be dealt with according to this Policy and applicable laws. To avail the services offered on www.gayanibaba.com or Gayani Baba mobile application(s), you may have to provide certain information to us.

This Policy explains how we gather, use, store, disclose, and manage users’ personal data. By using our platform, you agree to the collection and use of information as described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We collect personally identifiable information that you provide directly to us. This may include:

• Identity Information: Full name, username, date of birth, gender.
• Contact Information: Email address, phone number, mailing address.
• Account Information: Usernames, passwords, profile preferences.
• Payment Information: Bank account information, billing address.
• Transaction Information: Details of your winnings, in-app transactions.
• Contest Data: Quiz answers, scores, game participation, rankings, and winnings.
• Communication Data: Any information shared through customer support, emails, or surveys.

1.2 Non-Personal Information

This includes information that does not personally identify you:

• Device Information: Device type, operating system, IP address, browser type, and version.
• Usage Data: Pages visited, time spent on the platform, referring URLs, interaction data.
• Location Data: General geographic location based on IP address.

2. How We Use Your Information

2.1 To Provide Our Services

• Create, manage, and maintain your user account.
• Allow you to use our platform.
• Process payments, withdrawals, and refunds.

2.2 For Communication

• Send account-related notifications such as password reset links, etc.
• Provide customer support through email, phone, or chat services.
• Send marketing communications, such as newsletters, with your consent.

2.3 For Security and Compliance

• Detect, prevent, and address fraud or illegal activities.
• Monitor and enforce compliance with our Terms of Service.
• Comply with legal obligations, such as reporting for tax purposes.

2.4 For Analytics and Improvements

• Analyze platform usage to optimize functionality and improve user experience.
• Personalize content and recommend contests based on your preferences.
• Conduct surveys to gain feedback for improving our services.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with the following entities under certain circumstances:

3.1 Service Providers

We engage trusted third-party companies to perform functions such as:

• Payment Processors: To securely process payments and manage withdrawals.
• Web Hosting Services: To host our platform and provide technical infrastructure.
• Marketing Partners: To distribute newsletters, ads, or conduct surveys with your consent.
• Analytics Providers: To analyze usage patterns and track site performance.

3.2 Legal Disclosures

We may disclose your personal information when required by law, such as:

• To comply with a legal process.
• To protect the rights, property, or safety of platform & our users, or others.
• To prevent or investigate potential wrongdoing in connection with the website.

3.3 Business Transfers

In the event of a merger, acquisition, or asset sale, your data may be transferred to the new owners. You will be notified of any such change in ownership or control of your personal data.

3.4 With Your Consent

We may share your information with third parties when you provide explicit consent for specific purposes.

4. Security of Your Information

We employ industry-standard security measures to protect your data, including:

• Encryption: We use SSL (Secure Sockets Layer) technology to encrypt sensitive data during transmission.
• Data Storage: We securely store personal data in databases protected by firewalls and password-protected access.
• Access Controls: Only authorized personnel can access your information for specific business purposes.

While we strive to protect your information, no system is completely secure. In the event of a data breach, we will notify you in accordance with applicable laws.

5. Your Rights and Choices

Depending on your location and applicable laws, you may have certain rights regarding your personal information:

5.1 Access and Correction

You may request access to your personal data and request that we correct any inaccuracies.

5.2 Data Deletion

You may request the deletion of your personal data, subject to certain legal obligations (e.g., record retention for tax purposes).

5.3 Opt-Out of Marketing Communications

You can opt out of receiving marketing emails or other promotional communications by following the unsubscribe instructions in the communication.

5.4 Data Portability

You may request a copy of your personal data in a structured, machine-readable format.

5.5 Withdraw Consent

Where we rely on your consent for processing, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us at support@gayanibaba.com.

6. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to collect non-personal data and enhance your experience. Cookies help us:

• Remember your preferences and settings.
• Track your activity to improve user experience.
• Analyze platform traffic and performance.

You can control cookie preferences via your browser settings, though disabling cookies may affect certain functionality of the website.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Typically, this means:

• Account Data: Retained for the duration of your account and a period afterward for legal and operational purposes.
• Payment Data: Retained for auditing and financial recordkeeping as required by law.

8. International Data Transfers

Your personal data may be transferred to and processed in countries outside your jurisdiction, where data protection laws may be less stringent. In such cases, we will ensure appropriate safeguards are in place.

9. Children’s Privacy

Our services are intended for users aged 18 and above. We do not knowingly collect data from children under 18. If we become aware that we have collected such information, we will take steps to delete it immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal obligations or our practices. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. We encourage you to review this policy regularly.

Contact Us

If you have questions, concerns, or requests regarding your privacy, please contact us at: support@gayanibaba.com